{"id":1961,"date":"2025-05-08T11:14:58","date_gmt":"2025-05-08T09:14:58","guid":{"rendered":"https:\/\/telecomclm.net\/?page_id=1961"},"modified":"2025-10-13T11:59:00","modified_gmt":"2025-10-13T09:59:00","slug":"canal-de-denuncias","status":"publish","type":"page","link":"https:\/\/telecomclm.net\/en\/canal-de-denuncias\/","title":{"rendered":"Canal de denuncias &#8211; \u00a0Tu operadora regional de telecomunicaciones"},"content":{"rendered":"<div class=\"wp-block-uagb-container uagb-block-72c3f79c alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<h2 class=\"wp-block-heading has-text-align-center has-ast-global-color-3-color has-text-color has-link-color wp-elements-9fa76af59b199b5d8a9cf45eadc9e557\" style=\"margin-top:var(--wp--preset--spacing--50);font-size:32px\">Reporting channel<\/h2>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-2a82a887\"><div class=\"uagb-separator-spacing-wrapper\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-26a20c86\">\n<p class=\"wp-block-paragraph translation-block\"><strong>The Internal Information Channel or Whistleblowing Channel<\/strong> of TELECOM-CLM (also known as the Internal Information System) has been developed and implemented in accordance with and pursuant to the provisions of Law 2\/2023, of February 20, regulating the protection of individuals who report regulatory violations and combating corruption. The channel is the means TELECOM-CLM provides for submitting reports about alleged, well-founded, and significant breaches of any situation or behavior that constitutes a potential or actual violation of internal or external regulations that may constitute a crime, a serious or very serious administrative offense, or a labor infringement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To guarantee the confidentiality and, where applicable, the anonymity of the whistleblower, TELECOM-CLM provides the following channels, whose function is to receive and process communications.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Report confidentially.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You must send it to the email address&nbsp;<a href=\"mailto:denuncias@telecomclm.es\">denuncias@telecomclm.es<\/a>&nbsp;Indicating your name, and stating the reasons for the report and the facts that constitute it, as well as any evidence that may prove said offense.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Anonymous report.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To file an anonymous report, you can send a communication by postal mail. However, we encourage you to identify yourself in order to obtain more information about the reported facts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to file the report by postal mail, you must send it to Telecom Castilla La Mancha, SA, cl\/ R\u00edo Valdemar\u00edas s\/n 45007 Toledo, addressed to the person responsible for the Internal Information Channel or Whistleblowing Channel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The submission of complaints through this Channel must adhere to criteria of truthfulness, responsibility, proportionality, and good faith; the communication of false information is strictly prohibited.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\"><strong>External Channel of the Independent Whistleblower Protection Authority<\/strong>: In accordance with the provisions of article 9.2.b) of Law 2\/2023, of February 20, regulating the protection of persons who report regulatory violations and fight against corruption, it is informed that there are external channels to which the informant may address either directly or after prior communication through this Internal Channel. These channels are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consejo Regional de Transparencia y Buen Gobierno de Castilla-La Mancha: <a href=\"https:\/\/sede.consejotransparenciaclm.es\/catalogoservicios.aspx\">CONSEJO REGIONAL DE TRANSPARENCIA Y BUEN GOBIERNO DE CASTILLA-LA MANCHA<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--70);font-size:18px\"><strong>Basic information about data protection:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\" style=\"margin-top:-10px\">In compliance with the duty to inform, TELECOM-CLM provides you with the Privacy Policy of this Channel, which you can access through its website: <a href=\"https:\/\/telecomclm.net\/en\/politica-de-privacidad\/\" target=\"_self\">https:\/\/telecomclm.net\/politica-de-privacidad\/<\/a>. Its purpose is to carry out the comprehensive administrative management of the reports submitted, as well as to ensure the protection of individuals who report regulatory violations.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-45e9e48f alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div data-aos= \"fade-up\" data-aos-duration=\"400\" data-aos-delay=\"0\" data-aos-easing=\"ease\" data-aos-once=\"true\" class=\"wp-block-uagb-container uagb-block-3ccd96ca alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-e2e37638\">\n<h2 class=\"wp-block-heading has-text-align-center has-black-color has-text-color has-link-color wp-elements-ad5e15447c569e4eb75c687d8bed8844\" style=\"font-size:32px\">Explore<\/h2>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-4a4fdd5f\"><div class=\"uagb-separator-spacing-wrapper\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container explora-fila uagb-layout-flex uagb-block-8217dcdf alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container bloque-nosotros uagb-block-7eb174a3\">\n<div class=\"wp-block-uagb-image uagb-block-4c971718 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/lucide-lab_house-2.png ,https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/lucide-lab_house-2.png 780w, https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/lucide-lab_house-2.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/lucide-lab_house-2.png\" alt=\"\" class=\"uag-image-481\" width=\"105\" height=\"105\" title=\"lucide-lab_house-2\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-38d288793192ddab06f78e84358992c5 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30)\"><strong>HOME<\/strong><\/p>\n<a class=\"spectra-container-link-overlay\" rel=\"noopener\" href=\"https:\/\/telecomclm.net\/en\/inicio\/\"> <\/a><\/div>\n\n\n\n<div class=\"wp-block-uagb-container bloque-nosotros uagb-block-29fde5cc\">\n<div class=\"wp-block-uagb-image uagb-block-cc23c7c9 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_user.png ,https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_user.png 780w, https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_user.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_user.png\" alt=\"\" class=\"uag-image-351\" width=\"115\" height=\"115\" title=\"prime_user\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-c58738fdfbac4e046a9d1ded7794c703 wp-block-paragraph\"><strong>ABOUT US<\/strong><\/p>\n<a class=\"spectra-container-link-overlay\" rel=\"noopener\" href=\"https:\/\/telecomclm.net\/en\/nosotros\/\"> <\/a><\/div>\n\n\n\n<div class=\"wp-block-uagb-container bloque-nosotros uagb-block-e6ebe330\">\n<div class=\"wp-block-uagb-image uagb-block-978ca5fe wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_cog.png ,https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_cog.png 780w, https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_cog.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_cog.png\" alt=\"\" class=\"uag-image-349\" width=\"115\" height=\"115\" title=\"prime_cog\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-8d935dd182ec849b5d66abff5f6e1299 wp-block-paragraph\"><strong>SERVICES<\/strong><\/p>\n<a class=\"spectra-container-link-overlay\" rel=\"noopener\" href=\"https:\/\/telecomclm.net\/en\/servicios\/\"> <\/a><\/div>\n\n\n\n<div class=\"wp-block-uagb-container bloque-nosotros uagb-block-6cbc13b7\">\n<div class=\"wp-block-uagb-image uagb-block-bdf66534 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_phone.png ,https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_phone.png 780w, https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_phone.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/telecomclm.net\/wp-content\/uploads\/2025\/03\/prime_phone.png\" alt=\"\" class=\"uag-image-350\" width=\"105\" height=\"105\" title=\"prime_phone\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-e0656d791900fbe0e19a75d5934b4caa wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--40)\"><strong>CONTACT<\/strong><\/p>\n<a class=\"spectra-container-link-overlay\" rel=\"noopener\" href=\"https:\/\/telecomclm.net\/en\/contacto\/\"> <\/a><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Canal de denuncias El canal Interno de Informaci\u00f3n o Canal de denuncias&nbsp;de TELECOM-CLM (tambi\u00e9n denominado Sistema Interno de Informaci\u00f3n) se [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":".bloque-home .wp-block-uagb-image img {\n\t    filter: invert(47%) sepia(98%) saturate(525%) hue-rotate(0deg) brightness(105%) contrast(106%);\n}\n\n.bloque-nosotros strong {\n    transition: color 0.3s ease; \n}\n.bloque-nosotros:hover strong {\n    color: orange;\n}\n\n\n.bloque-nosotros .wp-block-uagb-image img {\n    transition: filter 0.3s ease;\n}\n\n.bloque-nosotros:hover .wp-block-uagb-image img {\n    filter: invert(47%) sepia(98%) saturate(525%) hue-rotate(0deg) brightness(105%) 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